Shipping & Delivery Information
DealSpark works with supplier partners who arrange fulfilment and shipping for selected products. Shipping methods, carrier services, delivery estimates and costs vary by product, supplier and destination. Please review the product listing and the shipping options displayed at checkout before placing an order.
Order processing
After an order is placed, processing and dispatch timing can vary depending on the product, supplier and availability. You will receive an order confirmation by email. Tracking information will be shared when it is provided by the supplier or fulfilment partner.
Delivery estimates and carrier services
Some of our suppliers offer carrier services such as Purolator, FedEx, DHL Express and Canada Post, and may offer next-day delivery on eligible orders. These carrier services and delivery options are provided and fulfilled by our suppliers or their shipping partners, not directly by DealSpark. Availability, cost and delivery timing depend on the item, supplier, destination and options shown at checkout. Not every product or destination qualifies for next-day delivery.
Where available, review the delivery estimate and eligible shipping options on the product listing and at checkout before payment. Estimates are not guarantees and can be affected by carrier delays, weather, customs or other circumstances. Items fulfilled by different suppliers may be dispatched separately and arrive at different times.
Shipping costs
Applicable shipping methods and charges are shown at checkout for the selected items and destination before you complete payment.
Tracking and order updates
When tracking information is available from the supplier, fulfilment partner or carrier, we will share it using the contact details provided with your order. Tracking events may take time to appear after dispatch. The carrier or fulfilment partner provides the latest tracking updates.
Need help with a delivery?
If your order appears delayed, tracking has not updated, or a parcel arrives damaged or incorrect, email dealspark@agentmail.to with your order number and a short description. Photos of damaged or incorrect items and their packaging may help us review the issue.
Please check that your shipping address is complete and accurate before placing an order. If you need to request an address change, contact us as soon as possible. A change may not be possible after fulfilment or shipment has begun.
For returns or items that arrive damaged or incorrect, review the Refund & Returns Policy and contact us before sending anything back. Do not return an item to an address that has not been confirmed by DealSpark.
Shipping & Delivery Information