DealSpark FAQ Shipping Returns & Orders
Frequently asked questions
Where can I see product details?
Each product listing shows available options, product details and price. Review the description, images, variant choices, dimensions and sizing before ordering. If you need clarification, contact us before placing the order.
Do you ship to the United States?
DealSpark offers shipping to eligible destinations in the United States and Canada. Available methods, rates and destinations are confirmed at checkout and can vary by product and fulfilment partner.
How fast are orders processed?
Processing and dispatch timing varies by product, supplier and availability. You will receive an order confirmation by email and tracking information when it is provided by the supplier or fulfilment partner.
How long will delivery take?
Some suppliers offer carrier services such as Purolator, FedEx, DHL Express and Canada Post, and may offer next-day delivery on eligible orders. These carrier services and delivery options are provided by our suppliers or their shipping partners. Availability and delivery timing vary by item and destination; not every order qualifies for next-day delivery. Check the product listing and the shipping options shown at checkout. Products from different suppliers may arrive separately. See our Shipping & Delivery page for details.
How do I check shipping charges?
Review the shipping methods and charges displayed at checkout for your selected items and destination.
Can I change or cancel an order?
Contact us as soon as possible at dealspark@agentmail.to with your order number. A change or cancellation cannot be guaranteed after fulfilment has begun or an order has shipped.
What is your return and refund policy?
Email us within 30 days after delivery to request a return. Eligible items should generally be unused and returned with their original packaging, parts and accessories. Contact us before sending anything back and wait for return instructions. See our Refund & Returns Policy for details and applicable-law exceptions.
What if my order arrives damaged, defective or incorrect?
Email dealspark@agentmail.to with your order number, a description of the issue and clear photos of the item and packaging. We will review the issue and explain the available remedy and next steps.
How do I contact DealSpark?
Email dealspark@agentmail.to or use the contact form on our Contact page. Include your order number for order-related questions.
For delivery details, visit Shipping & Delivery. Learn more about our store on the About DealSpark page.
DealSpark FAQ Shipping Returns & Orders